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 Customer Satisfaction Survey

   
Very Good
Good
Fair
Poor
N/A
1 Please rate the product quality offered by BTI
2 Please rate the degree of our products' usability
3 Please rate the information content of our product(s)
4 Please rate your experience with our Sales Personnel
5 Please rate your experience with our Customer Service Representatives
6 Please rate your experience with our order handling
7 Compare to your expectations, our prices are
8 Compare to other similar products that you know of, our prices are
9 Please rate the shipping and handling of your purchase
10

Please rate your experience with our product deliveries such as accuracy, timely delivery, etc.

11 Please rate our web site ( www.batterytech.com )
12 Compare to your expectations, our technical support is
13 Please rate our handling of returned items, if applicable
14 Overall, please rate your experience with BTI
15

Which of the following best describes the type of customer you are?

Distributor
Wholesaler
OEM
Retailer
Individual
Other (please specify: )
16

Would you consider purchasing other products from us in the future?

Definitely
Very Possible
Probably Not
Definitely Not
Not Sure
17

Would you recommend our product to someone else?

Definitely
Very Possible
Probably Not
Definitely Not
Not Sure
18

In what ways could we improve our product(s)?
19

Would adding services increase the volume of purchase you make from us?
20

What are some of the services you would like us to offer?

Contact Information

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Your Name  
Your Title
Phone Number  
E-mail Address  

 

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